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AgentsBuilder

Your first agent

Build an assistant in plain words, decide what it may do, and put it where your customers are.

5 lessons · about 19 minutes · free

By the end you can

  • Brief an agent and test it
  • Decide what it may do on its own
  • Publish it and see how it does

Lesson 1 of 5 · 5 min read

Brief it like a colleague#

Start a new agent from scratch, by describing it, or from a template. It starts as a private draft; nothing is public until you deploy it.

In Build, under Basics, write its instructions the way you would brief someone new: what the business is, what to help with, what never to do, and when to hand over to a person. Add a greeting and up to four suggested first messages. The preview beside the editor answers as you write, so you can try it straight away.

Where in Klyroe Agents, then Build and Basics.

Try it

Copy a request into Klyroe and adjust it to your own work. Nothing is sent from this page.

Agent instructions

You answer questions for a small bike repair shop. Help with opening hours, prices on our price list and booking a repair. Never quote a price that isn't on the list. If someone is unhappy or asks for a person, hand over to the team.

Lesson 2 of 5 · 4 min read

Choose what it may do#

In Build, under Skills, switch abilities on one at a time, such as searching the web, the latest news, your calendar and email, checking a website's security, or acting on web pages.

For each action choose Allow, Ask first or Never. Actions set to Ask first wait for your OK on the Activity tab.

Every agent tells people it is an AI when they ask, treats documents and web pages as information rather than instructions, and responds with care if someone is in crisis.

Check yourselfAn action is set to Ask first. What happens when the agent wants to do it?

Lesson 3 of 5 · 3 min read

Test, then publish#

Chat with your draft on the Test tab. When it is ready, publish a version from Deploy. You can keep editing the draft afterwards; people keep talking to the published version until you publish again.

Try it

Copy a request into Klyroe and adjust it to your own work. Nothing is sent from this page.

A test message

Hi, my back brake is rubbing. How much is a brake service and can I come in on Saturday?

Lesson 4 of 5 · 4 min read

Put it where people are#

In Deploy, turn on the places it works: a share link, a chat bubble on your website, the API, your team, chat apps (Slack, Discord and Telegram), or a schedule that runs it on a timetable.

Set a monthly spending cap. The agent pauses when it reaches the cap and starts again the next month.

Where in Klyroe Agents, then Deploy.

Lesson 5 of 5 · 3 min read

Inbox and insights#

The Inbox shows your agent's conversations. When it hands over, the conversation waits for a person: reply as a person, then hand it back to the agent.

Insights shows how many conversations it had, how many it solved without a person, what they cost, and how many questions it could not answer. Answer those questions in Build, under Knowledge, so it can answer them next time.

Check yourselfWhere do you teach the agent the answers to questions it could not answer?

Put it to work

The quickest way to learn it is to do one real piece of work with it.